Copyright Policy

PUSH respects your rights and expects that you respect the rights of others. In the unfortunate event that PUSH finds or is notified of unlawful files or content being distributed through it’s Service, we will follow the procedures described in this Notice and Take Down Policy. By using our website or file transfer service, you agree to be bound by our Notice and Take Down Policy below.


Code of Conduct

Although written to apply specifically to PUSH, the Code aligns with, and incorporates guidelines published by the British Copyright Council in its document 'Principles of Codes of Conduct for Collective Management Organisations.


The Code demonstrates commitment to best practice in customer service and internal governance.


Report requirements

Any person or organization that makes a Report (“Notifier”) has the duty to ensure that it is correct and complete. PUSH should be able to verify that Reports following an investigation regarding a criminal offence have originated from an inspection or investigation service, or – in the case of a formal legal order – from the Public Prosecutor’s Office. A Report of any other nature than the foregoing should include at least the following information:

  1. Notifier’s contact details, name, function, organisation, address, email address);
  2. all information PUSH needs in order to evaluate the lawfulness of the disputed content, including its location (URL);
  3. motivation as to the unlawfulness of the content, or why it is in conflict with PUSH’s Terms of Service or Privacy Policy;
  4. motivation of the reason(s) why PUSH is the most appropriate intermediary to deal with the matter.



Notifier will provide PUSH with an explicit indemnity against 1) claims from the user who’s content is at dispute (“Content Provider”) relating to any actions PUSH has taken in relation to handling the Report, and 2) any claims from Notifier in relation to content send through our Service.



Notifier might request PUSH to deal with the report as a matter of urgency. In that case, the Report should substantiate all reasons for urgency. PUSH determines at its own discretion whether the report should be dealt with as a matter of urgency on the basis of the foregoing explanation.



PUSH shall evaluate the Report and classify it into one of three categories:

  1. punishable content reported by an inspection or investigation service, or – in the case of a formal legal order – by the Public Prosecutor’s Office;
  2. unequivocally unlawful content and/or punishable content reported by other sources than the authorities listed under 1); and
  3. all other content, falling neither under category 1) or 2).



PUSH’s categorisation of the Report determines which measures are taken to address the Report.



Categorisation and appropriate measures will preferably take place as soon as possible, yet ultimately 10 days after receiving the Report.


Due caution

In the events that content is to be removed, PUSH shall exercise due caution to ensure that no more than the necessary content, in regards of the Report, is removed.



For questions about this NTD Policy, please contact PUSH by sending an email to